Testimonials

Customer Testimonials

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After my post in May.
Feel I must reiterate my satisfaction with Car City UK.
After installing security bolts in my car, purchased in February this year, I lost the Security socket which meant I could not remove the wheels.
After trying to solve the problem locally and not being able to, I visited our friends at Car city to see if they could help, even though the problem was not their fault.

Simon contacted their usual Wheel and tyre people who said that they would remove the security bolts and replace with the new ones I already bought.

This has now been done this week , thanks again to Simon and Car City for their very kind help.

the very best experience i have had in getting a new car. to say these guys are helpful is an understatement, they go above and beyond to get you the right car at the right price. will definitely be coming back when it’s time for my new one.
5 service from the start

Me and my wife decided to change the car we had for 8 years, we seen this lovely little Clio on Autotrader and decided to give the garage a call, we where impressed with the way the guy handled the call so we took a leap of faith and made the 215 mile trip to view it when we got there we where greeted qwith smiles and a cup of coffee (simon makes the best coffee) Mario the owner introduced him self to us and Mo took us on a test drive when we got back we wanted to take the car the same day(we didn’t this we could) the lads pulled a few strings and got the car serviced and Mot’d the same day, 2 hours later we had a big grin on our faces and we where driving away back home in our brand new car!!!

I would recommend Car City UK to any of my family or friends with out a moments hesitation

My wife and i have just picked up our new juke.. Honestly what a lovely place and the lad that own it is so helpful, they weren’t pushy not like the larger garages. I would recommend this garage 100%. Truly honest lads. A fabulous range of cars.

Purchased car from this Company in February this year.
They are a great set of lads, especially the owner Mario.
Had a couple of issues with the car which were dealt with very ably by Mario.
His no quibble guarantee is exactly what it says and is great for peace of mind and great after service.

Will be visiting Mario and his team in the near future, but as a friend, cant say that about too many companies.

Thanks Mario.

For all those who have doubts and are worried about parting with their hard earned money to buy a used car…..then worry no more.
The guys here offer an excellent service, quality cars at a very competitive price and aftercare that in my opinion is unrivalled.
You really do feel like one of the family from start to finish and should one of my own family or friends want to purchase a car i will have no hesitation in recommending Mario and his team. Excellent throughout Steve Stott

Being a woman, a single middle aged woman, I hate going to car showrooms to look at Cars, mainly because I feel like I am going to be pounced on.

However I can honestly say that Mario really looked after me, he listened to everything I had to say didn’t try and persuade me to buy a car he already had on his forcourt and instead he went out and found me exactly what I was looking for. I can’t thank you lads enough always had a smile on their faces and the coffee was excellent

I would most definitely recommend this business to anyone

I have recently bought a car from Car City UK and they are brilliant!! From the sales team to the delivery driver! They just made everything easy going..I highly recommend them!!! Cheers guys the car is a dream thanks

Have just bought a Mini Cooper from Car City UK. Absolutely fantastic , Mario and Cheyne two top quality honest lads, extremely friendly and respectful. Nothing a problem for them. Great quality stock at very good prices. Would definitely recommend to anyone. Main Dealers need to look at how these guys work.

Excellent range of cars to suit any requirement and budget. Think you could never afford a Jag, Merc or Beamer? Car City UK made it possible for me. Mario, Cheyne and Nathan are fantastic friendly people to deal with. I did have a small problem (external temperature sensor) and I can assure that the no quibble 6 months warranty is exactly what it says. The problem was solved quickly, professionally and with no inconvenience to myself. The lads did all of the running around. Very honest people who genuinely believe in the ultimate customer service experience. Very smooth from start to finish. I would certainly recommend to anyone and will keep casting an envious eye over their stock for my next purchase. Thanks.

Very friendly, professional and above all understanding, I felt like Mario who I dealt with listened to what I had to say and delivered, I travelled over 4 hours to collect my Zafira tourer, I was greeted at the bus station by Mario who drove me back to the garage went through all the paper work and made the whole process feel easy
I will recommend this garage to everyone I know

Wow!!! Car City UK this brand is going places…
I first spoke to Mario on the phone he had a very calm and welcoming voice which made me feel at ease straight away, I agreed to put a fully refundable deposit over the phone and travelled down to view the Nissan Qashqai I really wanted, when I got there he had a cuppa waiting for me, the car was clean and fuelled and as soon as we finished our drink we went out on a 25 minute test drive.
When we got back he gave me space to look at the car and discuss with my partner we decided this was the car for us but also this was definitely the company we wanted to do business with… I have no issues with recommending this brand to anyone looking to buy a car because I for one will ONLY buy my cars from CAR CITY UK from now on!!!
thanks I love my car

I recently part exchanged my Nissan Navara for a Ford Ranger Wildtrak from Car City UK with the assistance of both Cheyne & Mario, with Nathan making sure everything was prepared. I was offered a fair price for my Navara & have now bought a Ford Ranger which is not standard specification, which Cheyne put a lot of time into the project to make it a niche pick up, which is a head turner & conversation starter with strangers. They made the part exchange deal very easy & I was impressed with both the enthusiasm & passion that they have to make sure every thing was correct when I took delivery of the vehicle. I would recommend this new business to any one who is wanting to buy a car in the North East. Would I buy another vehicle from Car City UK, definitely!!

Have just bought a Mini Cooper from Car City UK. Absolutely fantastic , Mario and Cheyne two top quality honest lads, extremely friendly and respectful. Nothing a problem for them. Great quality stock at very good prices. Would definitely recommend to anyone. Main Dealers need to look at how these guys work.. Will definitely be looking to these guys for my next purchase. Thanks

Really friendly sales team excellant service very polite and help full perfect car very very pleased customer

excellent service from Mario, top lad who can’t do enough for you, very helpful throughout and did us an excellent deal, easily the best garage Experience I have had. would certainly buy again from here and would recommend car land very highly